Not sure exactly what is wrong with your device?
That’s okay. Tell us what is happening and we’ll assess the problem, explain the available repair options and provide an estimate before proceeding with the repair.
All eligible Ultra Mobile Repairs services are backed by a 6 month warranty
Want To Know More About What Phone Models We Can Repair? Visit Our Phone Repairs, Central Coast Page. For Information On What iPad & Tablet Models We Can Service, Visit Our iPad & Tablet Repairs Page
(If your unsure on your device then look at What Model Is My Device section)
(please add pick-up or servicing location if you require us to come to you)
Choose A Day That Works For You. We Will Call You To Confirm Part Availability, Repair Options And Pricing. Once The Price Is Agreed Too, We Will Send You An Invoice That Is To Be Paid In Order To Lock In The Booking. The Invoice Is Only A Small Payment To Confirm and Lock In The Booking As Well As Your Replacement Parts. The Rest Of The Payment Is To Be Made Once The Repair Is Completed.
(All booking invoices that are paid are non refundable in the event you do not show up for your booking without at least 4 hours notice beforehand, and will need to be paid again to book back in.)
Once we have your device and the replacement parts, we will give it a quick inspection to make sure there isn’t anything important we are missing, and then we will go ahead with the repair if everything looks good.
If for any reason we cant start the repair process, we will call you and let you know what your options are moving forward.
Once the repair is completed, we give the device a full test to make sure the replacement part, as well as the device itself is running smoothly.
After the device has been fully tested and is running smoothly, we will call you to organise either an in store pick up, or we will drop the device back off at your preferred location for a small delivery fee if its requested.
For in-store repairs
payment is due upon completion of the job unless the part needs to be ordered in for the repair. All parts orders require an initial deposit before we can lock in your repair
For Online Bookings
All Online Bookings Require a partial payment be made to lock in replacement parts and your time slot. If the booking payment isn’t made then we are unable to lock in your time slot. All booking payments are non-refundable for missed appointments with less than 4 hours notice of your booked in time.
Customers are responsible for backing up all personal information on their device before coming to see us. Furthermore, UMR is not liable for any data loss or corruption that may occur during the servicing process.
Additionally, Customers must provide accurate information regarding the device’s issues and any relevant history to assist in the smooth completion of the job.
Please bring any logins or password we might need in order to fully test the device after the repair. If we don’t have this information then we will not be able to give the device a proper inspection after any servicing is completed.
Our team is located in the heart of the Central Coast, NSW 2251.
Ultra Mobile Repairs, Offers Our Customers 4 Servicing Options:
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